CV for STEPHEN E. ARNOLD

Postal Box 320
Harrod’s Creek, Kentucky 40027 USA
Voice: (502) 228-1966
Facsimile: (502) 228-0548
Electronic mail: sa@arnoldit.com

Mr. Arnold provides a broad range of services in electronic publishing, system design, development, and testing, strategic and tactical information planning, and database design. He is recognized as one of the leading authorities in database design and online systems. He has been involved with a number of large scale online systems for such organizations as US West, the Thomson Corporation, John Wiley & Sons, and the executive branch of government (including the White House) among others.

In 2003, he received the Malcom Hill Lectureship Award from the New York State Library Association / Tri-County Library System. He presented a lecture on the technical and financial aspects of social network technology. In 1998 he received The Gale Group / Online, Inc. "Best Technical Paper in 1997." The award was for his analysis of push technology and its impact on commercial online services. The article originally appeared in 1997 in Database Magazine. In 1989, Mr. Arnold received the Eagleton Lectureship Award from the American Society of Information Science for his work to that date in online systems.

In 2000, he worked on the FirstGov.gov index of unclassified US government content.

Between 2000 and 2006, he contributed to a number of US government projects as part of his relationship with InfoZen, a Germantown technical services consulting firm. Mr. Arnold's work ranged from the document management system at the US House of Representatives to the analysis of AT&T Fast Search billing for the Office of Management of Budget.

In 1995, Mr. Arnold was one of the founders of the Point World Wide Web indexing service. After becoming one of the most heavily-used sites on the Internet in 1995, the software, trademark, and staff were sold to Lycos. The Point's Top 5% award pioneered in the generation of revenue from for-fee backlinks and advertising.

Since then, Mr. Arnold has participated in a number of Internet ventures. These have included the Web Name Company, a firm that secures domain names for businesses. He was involved in InGenius Technologies, Inc., a firm acquired by Eo Systems, Inc. InGenius specialized in software that supports the efforts of competitive intelligence and governmental intelligence units through the use of intelligent network monitoring tools. He was an advisor to Kendara, an advanced search and retrieval software developer at the time of Excite@Home's purchase of the company. He has served as an advisor to Seymour Rubenstein, developer of the first commercially successful word processing software, WordStar, and the developer behind the product today known as Quattro Pro. He is presently serving as an advisor to Mr. Rubenstein's new technology company, Intesoft Systems. He is serving as an advisor to FYI.com, a directory and online transaction business located in Boca Raton, Florida.

Mr. Arnold served on the Board of Directors of the Sport Information Research Company. This is a non-profit organization, founded by the Canadian government's Sport Canada, to provide information to coaches and athletes. Mr. Arnold is serving this third term as a director of SIRC. He has also served on the Board of Advisors to the U.S. Department of Commerce's National Technical Information Service. He no longer has any board relationships.

Other products developed by Mr. Arnold include the revision and relaunch of ABI/INFORM (one of the world's first commercially successful electronic business information services without a print version), Business Dateline (the first full text database with real-time corrections) to the news stories in the service, and the Health Reference Center (the first public medical reference source for public health facilities). All of these products were significant revenue producers.

Other recent, representative projects include:

• Advisor to BearStearns, Trust Company of the West, and Mercer Island Group about new technology risks
• Analysis of 10 content management companies. technology for a major international publishing firm
• Architecture and system concepts for firstgov.gov, the principal index of U.S. government public information resources
• Development and business support for commercialization of a Cambridge, England-based developer of military intelligence systems
• Pricing for Statistics Canada's electronic information services and products in print and electronic form for Canadian census data
• Preparing the network plan and cost estimates for the state of Wisconsin's milk marketing organizations, including farmers, producers, and government agencies
• Implementing a Standard Generalized Markup System, including Internet seamless publishing component, for a certifying charity chartered by the British Crown
• Planning and financial analysis for the Yellow Page service for one of the U.S. regional Bell operating companies. In its first year of operation, the Internet service generated a profit.
• A confidential study of imaging technology in order to determine how to shift from paper-based processes to electronic media, ways to cut operational costs, and reduce time delays in order processing and product development. The project required data collection at client locations in Belgium, Scotland, England, Canada, and the United States, analyzing technology, and preparing cost analyses for these technologies and their application
• For the Library of Congress a strategy and costing study about digitizing more than 100 million images, films, and original manuscripts, posters, and historical artifacts for access via the Internet.
• Technology assessment of fractal software format for the British unit of the world's leading management consulting company
• Internet strategy planning for the largest circulation newspaper in the United States.
• Financial and technical analysis of computational chemistry databases structured for online and CD-ROM delivery for one of America's oldest and most prestigious privately-held publishing companies.
• Technical planning services for a ¥1,000 million information company in Tokyo
• Preparing two separate studies of Japan's advanced network services for the Office of Technology Assessment
• Support of four different advanced text processing technology developers. Technologies included linguistic and statistical approaches. Two of these organizations are affiliated U.S. national supercomputer centers in the United States.
• Other clients include several of the world's largest publishing companies; for example, EBSCO Electronic Publishing, VNU/Learned Information (Oxford), Simmons Magee Sun Microsystems (Richmond, Surrey), Imaginetix Corp. (Irvine, California), the Kansai Institute of Information Science (Osaka, Japan), and the Australian National Police.

Note: most of Mr. Arnold's work is covered by secrecy and confidentiality agreements.

AREAS of EXPERTISE

Mr. Arnold straddles technology, financial, and business strategy related to online systems and software. His expertise is the analysis and the creation of specifications, plans, budgets, and strategies for online information systems. These specifications are used by clients worldwide to develop business models or products. Areas of competence include:

• Expertise in content processing and enterprise search. (He was the author of The Enterprise Search Report, 1st, 2nd, and 3rd editions, The Google Legacy, Google Version 2.0, and the April 2008 study Beyond Search. These major studies have established Mr. Arnold as one of the world's leading authorities on information access and its technologies.)
• Designing and implementing interactive online systems for Internet, Intranet, and Extranet applications (Example: The Auto Channel at http://www.tach.com, which features streaming live and archived audio and video broadcasts of automobile races)
• Editorial and electronic publishing system design and implementation, including World Wide Web, facsimile-on-demand, CD-ROM, and traditional print publishing.
• Analyzing costs and likely revenues from products based on online technology
• Process analysis and cost reduction to support product development and system redesign.
• Marketing information systems and analysis, including product design, development, and management.
• Technology and business model assessment, valuation, and acquisition.
• Mr. Arnold has moved increasingly into roles that require integrating advanced technology into cost reduction, pricing, and technology assessment and acquisition support for networked information applications.

PROFESSIONAL BACKGROUND

Mr. Arnold established his own information services practice in 1991.

Prior to taking this step he was vice president, electronic business information for Ziff Communications Co. He worked from offices in New York and its electronic publishing unit in Foster City, California, a suburb of San Francisco.

Prior to joining Ziff in 1989, Mr. Arnold was first a vice president at the Courier-Journal & Louisville Times Co. and later (following Bell+Howell's purchase of the newspapers electronic publishing properties) at Bell+Howell's electronic publishing unit, University Microfilms International. Mr. Arnold worked on several projects for Meidinger, a consulting company specializing in benefit and insurance analyses for a short period of time before joining the Courier-Journal as an officer.

Prior to joining the newspaper, Mr. Arnold was a consultant and manager at Booz, Allen & Hamilton. He worked in the Technology Management Group, reporting directly to the president, William P. Sommers.

From 1973 to 1977, Mr. Arnold was manager, marketing and information services for Halliburton Industries. Nuclear Utilities Services Corp., at that time, the world's largest nuclear and environmental engineering firm.

Mr. Arnold has more than 20 years. experience in advanced technology, online information systems, network systems, database publishing, and advanced electronic publishing systems.

OTHER

Mr. Arnold is a columnist for KMWorld Magazine. He writes about Google's enterprise technology. He wrote with Sue Feldman a September 2008 report about Google's new data management technology which is available only to IDC's corporate clients. His new study Successful Enterprise Search Management will be released on December 1, 2008. Co authored with Martin White (a leading authority on information governance in Europe), the new study has been described by reviewers of the pre publication draft as "a benchmark study" and "a must have reference manual."

At this time, Mr. Arnold is a regular contributor to Searcher Magazine. His "Technology from Harrod's Creek" articles describe new and emerging companies and their business models.

Mr. Arnold is the author of six books. A chapter of his mid-1990s book Publishing on the Internet: A New Medium for a New Millennium appeared in the April 1996 Upside magazine as an article on Internet security. Phillips. Multimedia Monitor reprinted the network publishing chapter in 1997.

He has authored under contract to Infonortics Ltd., a specialty publishing firm in England: Investing in an Information Infrastructure: Japan's Network Services (1992) and The Information Factory: Japan's Information and Database Industries (1991).

In early 1994 Mr. Arnold wrote Internet 2000: The Path to the Total Network, which the Financial Times (London) described as "the best book of its type available." His first book appeared in 1985 as Managing the New Information Products.

Under contract to Deja View Studies, he prepared and delivered a four-hour video tape series "Marketing Electronic Information." This was one of the first video series to discuss Internet marketing, online pricing, the programs feature information about computer-assisted marketing.

He has lectured at the University of Michigan, the University of Illinois, the University of Tennessee, Ryerson Polytechnic (Toronto), and many other major institutions, including the Smithsonian Institution, the Department of Agriculture and the Library of Congress, among others.

Mr. Arnold is the author of more than 40 professional journal articles, including the ground breaking essay "Information Manufacturing" published in Database Magazine in 1991. The July/August 1997 Online Magazine featured as its cover story, Mr. Arnold's report on "Vectors of Change: Electronic Information from 1977-2007."

ACADEMIC BACKGROUND

He holds a B.A. (Summa cum laude) and M.A. degree from Bradley University. He completed work toward his Ph.D. in linguistics at Duquense University (where he was a Dean's Fellow) and the University of Illinois. (Note: Mr. Arnold did not complete his Ph.D. He withdrew from the doctoral program to accept a position at Halliburton Nuclear Utility Services in Washington, DC.)

(Some of Mr. Arnold's public work is available for review at www.arnoldit.com/sitemap.html.)

 

Contact Mr. Arnold at:

Postal Box 320
Harrod’s Creek, Kentucky 40027, USA
Voice: (502) 228-1966
Facsimile: (502) 228-0548
Electronic mail: sa@arnoldit.com