Comments on: New Info Mix: Search and Enterprise Publishing http://arnoldit.com/wordpress/2008/10/31/new-info-mix-search-and-enterprise-publishing/ by Stephen E. Arnold Sun, 12 Feb 2012 09:55:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Stephen E. Arnold http://arnoldit.com/wordpress/2008/10/31/new-info-mix-search-and-enterprise-publishing/comment-page-1/#comment-27438 Stephen E. Arnold Sat, 01 Nov 2008 14:22:38 +0000 http://arnoldit.com/wordpress/?p=2743#comment-27438 John Rueter, No problem. Feel free to send me info about Streamserve and what is new at the company. Stephen Arnold from a country with no vowels in its name, November 1, 2008 John Rueter,

No problem. Feel free to send me info about Streamserve and what is new at the company.

Stephen Arnold from a country with no vowels in its name, November 1, 2008

]]> By: John Rueter http://arnoldit.com/wordpress/2008/10/31/new-info-mix-search-and-enterprise-publishing/comment-page-1/#comment-27297 John Rueter Fri, 31 Oct 2008 16:36:48 +0000 http://arnoldit.com/wordpress/?p=2743#comment-27297 Thanks for pointing out StreamServe in your blog post, Stephen! I’m so glad to see that people are starting to think about enterprise document publishing. In many respects this is the last frontier of business processes that are finally becoming automated and integrated within the organization. Not only are there substantial cost savings from saving trees by going from print to electronic, but companies are realizing tremendous benefit from the customer opportunities represented by placing target messaging on bills, statements, invoices etc. that are appropriate for the customer. While leading the marketing efforts at one of the big enterprise search firms, I always used to say that finding information is a good start, but the real question is: What do you want to do with it? That is where enterprise document publishing comes in....whether e-invoicing, personalized customer correspondence, automated distribution across all communication channels... Document composition, processing and production has always been a backwater in the organization, people haven't really paid much attention to the costs, because it is a "cost" of doing business. The promise of enterprise publishing is that you can take any input and distribute to any output, reducing operational costs and fostering better customer experiences. The benefits are real, the results are tangible. This is actually an exciting space to be in and for me it feels like the early days of enterprise search, when we were trying to establish and demonstrate its value to the business world. Thanks for pointing out StreamServe in your blog post, Stephen! I’m so glad to see that people are starting to think about enterprise document publishing. In many respects this is the last frontier of business processes that are finally becoming automated and integrated within the organization. Not only are there substantial cost savings from saving trees by going from print to electronic, but companies are realizing tremendous benefit from the customer opportunities represented by placing target messaging on bills, statements, invoices etc. that are appropriate for the customer.

While leading the marketing efforts at one of the big enterprise search firms, I always used to say that finding information is a good start, but the real question is: What do you want to do with it? That is where enterprise document publishing comes in….whether e-invoicing, personalized customer correspondence, automated distribution across all communication channels…

Document composition, processing and production has always been a backwater in the organization, people haven’t really paid much attention to the costs, because it is a “cost” of doing business. The promise of enterprise publishing is that you can take any input and distribute to any output, reducing operational costs and fostering better customer experiences. The benefits are real, the results are tangible.

This is actually an exciting space to be in and for me it feels like the early days of enterprise search, when we were trying to establish and demonstrate its value to the business world.

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