Google Checkout: Monetization Push

January 30, 2009

In The Google Legacy, I created a diagram that showed Google pushing its Checkout service toward several sectors. I identified merchants as an obvious target. Over the last three and a half years, Checkout has gained traction. You can see the reach when you navigate to Google Shopping and run a query for a common tech product like motherboards. Here’s a screenshot of the logo for Google advertisers:

checkout 01

When you view a Google Shopping results display in standard or grid form, you see a modest blue shopping basket. The blue basket identifies that the merchant accepts Google’s payment services.

check out cart

“How do you want to pay? Google?” here, written by George Lekakis and Jason Bryce, is a very important write up in my opinion. The authors have made clear Google’s increased appetite for monetization of services running on the Google infrastructure, what I call the “digital Googleplex”, not to be confused with the tacky Silicon Valley buildings and the make shift cube hatcheries in other cities. Google’s taste runs to engineering, not sky scrapers at least yet.

For me, the most interesting point in the write up was that Google is probing Australia, where there has been considerable Google interest of late. My talk in 2007 at the policing conference sparked quite a bit of interest in the notion of dataspaces. Australia is moving forward with this type of technology with or without Google’s support. Google nailed the New South Wales education deal. There are other interesting “down under” activities as well. Australia has quite a few wizards and boffins, and most American companies find the markets in Chicago and Cleveland more appealing. Probably an error, but that’s another topic.

What’s going on in Australia? I don’t want to spoil your fun reading the article, but I can highlight one comment of interest to me:

The Australian Securities and Investments Commission recently issued Google Australia with an authority to provide deposit and payments services to local merchants and shoppers. While the licence does not permit Google to provide cash-based payments services to Australian clients, it will enable the group to facilitate digital or online transactions.

I know zero about banking. Oh, the one thing I do know is that the banks who were my customers seem to have disappeared. Some of the clients now wear orange jump suits, not Armani duds.

Here’s what I think is unfolding:

  1. The payment plumbing is in place and has been since Googzilla started doing ad sales
  2. The missteps of eBay have now shackled the company making it easy for the GOOG to cherry pick among buyers and sellers disaffected with eBay and PayPal
  3. Google has a brand that remains untarnished. What’s your view of banks, I ask? See what I mean
  4. Googzilla can monetize some information access. I would pay to use Google. What about you? What if you have no choice?

The regulatory approval is a nice touch, but I don’t think it matters. Google is simply playing by the rules. After all, who worries when buying an AdWord. Government regulators still don’t understand that business. When Google slaps matchmaking services into advertising, government regulators will really be in a bowl of vegetarian soup.

I dig into this monetization issue in my new Google study, Digital Gutenberg. Think of this Australian test as similar to printing money. Google bucks, anyone?

Stephen Arnold, January 30, 2009

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