http://arnoldit.com/wordpress/2009/04/08/exclusive-interview-with-david-pogue/ by Stephen E. Arnold Sun, 12 Feb 2012 09:55:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://arnoldit.com/wordpress/2009/04/08/exclusive-interview-with-david-pogue/comment-page-1/#comment-48178 J. Boye » Blog Archive » Don’t let your redesign ruin the user experience Mon, 13 Apr 2009 16:28:24 +0000 http://arnoldit.com/wordpress/?p=5731#comment-48178 [...] What should you do as a web manager if you seem to have enough highly-paid colleagues, but nobody who is on top of user experience (like the folks at Apple)? You could look to some of the best examples of successful user experience such as Google which, in the words of personal technology expert and New York Times’ columnist David Pogue, is the most popular search engine because of its great user experience: “[Google is most popular] Mostly because it’s better. Fast, good, idiot proof, uncluttered, ubiquitous. [...] people know the experience, it’s the same everywhere they go, there’s no risk. They use Google because they’ve always used Google.” (from Beyond Search). [...] [...] What should you do as a web manager if you seem to have enough highly-paid colleagues, but nobody who is on top of user experience (like the folks at Apple)? You could look to some of the best examples of successful user experience such as Google which, in the words of personal technology expert and New York Times’ columnist David Pogue, is the most popular search engine because of its great user experience: “[Google is most popular] Mostly because it’s better. Fast, good, idiot proof, uncluttered, ubiquitous. [...] people know the experience, it’s the same everywhere they go, there’s no risk. They use Google because they’ve always used Google.” (from Beyond Search). [...]

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