Fierce Criticism of SharePoint

September 30, 2010

I have lost interest in SharePoint and SharePoint search. Not much strikes me as new and improved. Nevertheless, when my newsreader spits out an interesting link from Fierce, I do scan it. “New Survey Reveals Dissatisfaction with SharePoint” caught my attention and provided me an opportunity to write an ambiguous headline. Surveys, as readers of this blog, know are suspect to me from the git-go. There’s the issue of sample size, sample selection, question shaping, and analytic methods. These juicy items are tough to get even when you have the survey wonks who did to work sitting directly in front of me.

Here’s the passage that caught my attention:

For instance a whopping 78 percent of respondents reported that SharePoint “user experience was inadequate,” while only 17.6 percent chose that SharePoint was “great and adequately met their needs.”

So, unhappy campers. You can read more about the survey’s findings in the Fierce write up.

My questions:

  1. Why is a product so widely used generating so much discontent?
  2. Why aren’t the third party, certified vendors making more of this discontent? My view is that these folks pay money to be certified and don’t want to anger their meal ticket.
  3. When will the open source community exploit this pain point?

In the meantime, I will maintain my present position and waddle forward without much concern. No search worries. No governance worries. No metatagging worries. Life is good at the goose pond. I will leave those worries to the CFOs who have to figure out why SharePoint is so darned interesting when it comes to costs.

Stephen E Arnold, September 30, 2010



One Response to “Fierce Criticism of SharePoint”

  1. Webhamer Weblog: Search & ICT-related blogging » links for 2010-09-30 on September 30th, 2010 5:02 pm

    […] Fierce Criticism of SharePoint : Beyond Search I have lost interest in SharePoint and SharePoint search. Not much strikes me as new and improved. (tags: sharepoint search) […]

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