SharePoint User Experience Survey
March 4, 2011
What happens when people complain about SharePoint?
It may be time to conduct a survey about the Customer Experience Improvement Program.
Wictor Wilén conducted a poll asking his colleagues and readers if they used the CEIP option. Read about it here: “About the Customer Experience Improvement Program in SharePoint 2010.” Eighty-five percent of the responders said they turned the feature off as it did little to help with their SharePoint experience, but they also did not want Microsoft gathering data about their farms.
The CEIP daily inspects your data and sends it all back to the SharePoint mines in Redmond. You are not putting your farm in harm’s way, but it does allow a third party to access the information. The author made the comment that he does not want the Microsoft programmers to make fun of the way he has his farm set up. We cannot blame him in that regard or any programmer farms are very personal items. The CEIP feature is easily turned off.
If you want a better user search experience without your data being sent to a third party, SurfRay will deliver the experience you want with a package of software that extends SharePoint without tattletale reporting back to Redmond.
Check out SurfRay and its products at www.surfray.com
Torben Ellert, March 4, 2011
SurfRay
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