Cloud Security Problems? No Big Problems. Just Hiccups

August 7, 2012

I was included to dismiss the blues sung by Steve Wozniak. You can get the gist of his concern about the cloud in “Apple Co Founder Wozniak Sees Trouble in the Cloud.” I mean the fellow is a genius, but he does have a handful of idiosyncrasies. I have sipped the cloud nectar from Amazon, Apple, Google, Hewlett Packard, IBM, and sundry others. Then I read “How Apple and Amazon Security Flaws Led to My Epic Hacking.” If true, cloud security can be fiddled with a phone call. Here’s the segment I noted:

But what happened to me exposes vital security flaws in several customer service systems, most notably Apple’s and Amazon’s. Apple tech support gave the hackers access to my iCloud account. Amazon tech support gave them the ability to see a piece of information — a partial credit card number — that Apple used to release information. In short, the very four digits that Amazon considers unimportant enough to display in the clear on the web are precisely the same ones that Apple considers secure enough to perform identity verification. The disconnect exposes flaws in data management policies endemic to the entire technology industry, and points to a looming nightmare as we enter the era of cloud computing and connected devices.

Maybe Mr. Wozniak is correct? Is clear thinking enabled with Segway polo and conversations among the Aftershocks’ team mates?

Stephen E Arnold, August 7, 2012

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.