Experts Are Only A Search Away
February 18, 2013
Have you ever heard of Funnelback? Probably not, unless you are a search expert or come from the land down under. While the search experts are at work, allow me to explain a bit more about Funnelback. It is an enterprise and Web site search that sports an algorithm that can be tweaked to reflect a user’s customizable search results, editable search parameters, and a development platform for multimedia, e-commerce, e-mail media alerts, and plagiarism detection systems. The last option is one of the reasons Funnelback has gained a huge following in Australian universities.
If you are searching for a prime Funnelback experience, check out the University of Melbourne’s Web site with its “Find An Expert” search engine. The Funnelback “Find An Expert” searches through the university’s staff and faculty directory and retrieves experts related to the user’s keyword. In our example, we searched for “politics” and the results yielded 232 experts. Department, types of politics, and topics on politics, can filter the results. What makes Funnelback more entertaining than Google is that it creates a “capability map” aka a visual representation of the search results and how they connect with each other. The capability can be manipulated by filtering out or including other results.
Funnelback demonstrates that search can be entertaining and intelligent. When will Google add this to their search results page?
Whitney Grace, February 18, 2013