A New Knowledge Evangelist on the Pulpit

January 22, 2014

Market Wired reports on how “Coveo Names Diane Berry Chief Knowledge Evangelist” and how Berry’s new role will help organizations change their enterprise knowledge management practices to improve performance. Berry identifies knowledge management as an untapped tool that many organizations fail to harness, mostly left to IT departments to handle.

Berry says she will use her new position to leverage knowledge management:

” ‘My first blog as Chief Knowledge Evangelist will encourage the KM community at large to work together to evolve accepted definitions of Knowledge Management. Just as Knowledge Management within an organization should be a living, breathing practice that taps into the collective knowledge available to an organization — within and external to it — I’d like to tap into the collective knowledge of KM practitioners — including new thought leaders — to help organizations more strategically and effectively leverage the Long Tail of collective knowledge.’”

Berry’s new responsibilities include leading research programs, thought leadership, publications, and social evangelism. They all center around bringing knowledge management to the forefront of organization’s enterprise planning. Berry’s role echoes an approach Fulcrum Technologies, founded in the early 1980s in Ottawa, took. Enterprise search appears to be following the traditional pattern of Groundhog Day, see what we mean in Fulcrum’s profile.

Whitney Grace, January 22, 2014
Sponsored by ArnoldIT.com, developer of Augmentext


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