Tech Entrepreneur Shares Lessons Learned

January 28, 2014

I’m all for learning from the mistakes of others, and blogger Sergio Schuler shares some of his with remarkable candor in, “Startup Lessons Learned from my Failed Startup.” Of his attempted business, he writes:

“Two years ago, on December 2011, I was generating ideas for a business that would help team managers to not suck so much at managing their teams. I came up with this idea because I had some pretty terrible managers in my life. At the same time I worked for about 5 years with leadership development and had some pretty great teams and team experiences. Exactly January 1st 2012 I registered the domain teamometer.com.”

That seems like a good start; management can always use better tools. However, Schuler outlines some of the rookie moves that doomed his project. He began by trying to assess interest through his website, but mis-translated passing interest into probable sales. He also wishes he had researched user needs before developing his idea, and that expectations had been clearer when he brought in partners.

We were particularly interested in his take on using social media to build a brand. He tells us:

“I wrote a [darn] article every effing day. It made us jump to the first page of Google in several important keywords. How did that translate to sales? Zero. So the lesson is (unless your product is a multi-sided business like Facebook, where users are not paying customers) do not invest time and money to get more traffic. If you do, make sure to TALK to those people, because validating the product is more important than vanity metrics like how many likes you got on Facebook.”

A very good point—clicks are not, in themselves, communication; the goal is to better understand potential customers and help them better understand the product. As this entrepreneur found, courting clicks can actually be a time- and effort-sucking distraction. (We hate to say we told you so….)

Cynthia Murrell, January 28, 2014

Sponsored by ArnoldIT.com, developer of Augmentext

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