Attensity Analyze 6.3: Signs of Life Evident

March 11, 2014

Attensity has been a quiet sentiment, analytics, text processing vendor for some months. The company has now released a new version of its flagship product, Analyze, now at version 6.3. The headline feature is “enhanced analytics.”

According to a company news release, Attensity is “the leading provider of integrated, real-time solutions that blend multi-channel Voice of the Customer analytics and social engagement for enterprise listening needs.” Okay.

The new version of Analyze delivers to licensees real time information about what is trending. The system provides “multi dimensional visualization that immediately identifies performance outliers in the business that can impact6 the brand both positively and negatively.” Okay.

The system processes over 150 million blogs and forums, Facebook, and Twitter. Okay.

As memorable as these features are, here’s the passage that I noted:

Attensity 6.3 is powered by the Attensity Semantic Annotation Server (ASAS) and patented natural language processing (NLP) technology. Attensity’s unique ASAS platform provides unmatched deep sentiment analysis, entity identification, statistical assignment and exhaustive extraction, enabling organizations to define relationships between people, places and things without using pre-defined keywords or queries. It’s this proprietary technology that allows Attensity to make the unknown known.

“To make the unknown known” is a bold assertion. Okay.

I have heard that sentiment analysis companies are running into some friction. The expectations of some licensees have been a bit high. Perhaps Analyze 6.3 will suck up customers of other systems who are dissatisfied with their sentiment, semantic, analytics systems. Making the “unknown known” should cause the world to beat a path to Attensity’s door. Okay.

Stephen E Arnold, March 11, 2014

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