Halting SharePoint Information Bleed

June 19, 2014

A lot of time and attention is spent on how to get information into SharePoint effectively, and subsequently store and organize it well. However, more attention needs to be paid to information loss in SharePoint, or how information sometimes seeps out backdoors and cracks in the information architecture. This topic is handled well in the CMS Wire article, “Stop SharePoint Information Bleed Before It Starts.”

After stating all the obvious benefits to SharePoint, the article then addresses the challenges of information loss:

“But all these [helpful] functions go for naught if the information leaves SharePoint as soon as it arrives. Just telling people they can’t leave isn’t enough. Most people don’t have an exit plan for SharePoint — they upload documents expecting to keep them in perpetuity. Zombie SharePoint sites drive a lot of information out the back door. Perhaps more perniciously, empty or sparsely populated SharePoint sites suggest to users this may not be the best place for them to keep storing documents. If the last home page update was 18 months ago, users won’t have much confidence.”

Stephen E. Arnold has made his life’s work about search and has devoted a lot of time and attention to SharePoint over the years, including reporting on his information service, ArnoldIT.com. He finds that SharePoint is the most widely adopted enterprise solution, but because of its breadth and depth, is perhaps the hardest and most arduous to customize. Keeping on top of issues like information loss can feel exhausting to the SharePoint administrator, but keeping an eye on useful resources like Arnold’s SharePoint feed can really help.

Emily Rae Aldridge, June 19, 2014

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