EMC: Another Information Sideshow in the Spotlight

January 31, 2015

An information sideshow is enterprise software that presents itself as the motor, transmission, and differential for the organization. Get real. The main enterprise applications are accounting, database management systems, sales management, and systems that manage real stuff (ERP, PLM, etc.)

Applications that purport to manage Web content or organize enterprise wide information and data are important but the functions concern overhead positions except in publishing companies and similar firms.

Since the Web became everyone’s passport to becoming an expert online professional, Web content management systems blossomed and flamed out. Anyone using Broadvision or Sagemaker?

Documentum is a content management system. It is mandated or was mandated as the way to provide information to support the antics of the Food and Drug Administration and some other regulated sectors. The money from FDA’s blessing does not mean that Documentum is in step with today’s digital demands. In fact, for some applications, systems like Documentum are good for the resellers and integrators. Users often have a different point of view. Do you love OpenText, MarkLogic, and other proprietary content management systems? Remember XyVision?

Several years ago, I had a fly over of a large EMC Documentum project. When I was asked to take a look, a US government entity had been struggling for three years to get a Documentum system up and running. I think one of the resellers and consultants was my old pal IBM, which sells its own content management systems, by the way. At the time I was working with the Capitol Police (yep, another one of those LE entities that few people know much about). Think investigation.

I poked around the system, reviewed some US government style documentation, and concluded that in process system would require more investment and time to get up and toddling, not walking, mind you, just toddling. I bailed and worked on projects that sort of really worked mostly in other governmental entities.

After that experience, I realized that “content management” was a bit of a charade, not to different from Web servers and enterprise search. The frenzy for Web stuff made it easy for vendors of proprietary systems to convince organizations to buy bespoke, proprietary content management systems. Wow.

The outfits that are in the business of creating content know about editorial policies. Licensees of content management systems often do not. But publishing expertise is irrelevant to many 20 somethings, failed webmasters, self appointed experts, and confused people looking for a source of money.

The world is chock a block with content management systems. But there is a difference today, and the shift from proprietary systems to open source systems puts vendors of proprietary systems in a world of sales pain. For some outfits, CMS means SharePoint (heaven help me).

For other companies CMS means open source CMS systems. No license fees. No restrictions on changes. But CMS still requires expensive ministrations from CMS experts. Just like enterprise search.

I read “EMC Reports Mixed Results, Fingers Axe: Reduction in Force Planned.” For me this passage jumped out of the article:

The Unified Backup and Recovery segment includes mid-range VNX arrays and it had a storming quarter too, with 2,000 new VNX customers. VCE also added a record number of new customers. RSA grew at a pedestrian rate in the quarter, four per cent year-on-year with the Information Intelligence Group (Documentum, etc) declining eight per cent; this product set has never shone.

So, an eight percent decline. Not good. Like enterprise search, this proprietary content management product has a long sales cycle and after six months of effort, the client may decide to use an open source solution. Joomla anyone? My hunch is that the product set will emit as many sparklies as the soot in my fireplace chimney.

CMS is another category of software for which cyber OSINT method points the way to the future. Automated systems capture what humans do and operate on that content automatically. Allowing humans to index, tag, copy, date, and perform other acts of content violence leads to findability chaos.

In short, EMC Documentum is going to face some tough months. Drupal anyone?

Stephen E Arnold, January 31, 2015

Comments

One Response to “EMC: Another Information Sideshow in the Spotlight”

  1. praca licencjacka filologia angielska on February 1st, 2015 3:22 am

    praca licencjacka filologia angielska

    EMC: Another Information Sideshow in the Spotlight : Stephen E. Arnold @ Beyond Search

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