Management 101: Sensitivity to Staff

January 24, 2016

I read “Yahoo CEO Cruelly Instills Fear in Her Workforce with Ominous Joke: No Layoffs This Week.”

I love this approach to motivation. I remember hearing Charles Colson, the pre-reformation version, gentle reader, explain to me and others in the meeting the value of fear and intimidation. By golly, I perked up. We may have been contractors to the president’s science advisor, but I got the message. Let’s see. I think that was in the early 1970s. I was useful to my employer because my father and his brother had been fund raisers for Senator Dirksen and Congressman Michel. As a result, I found myself in some darned interesting opportunity spaces when I was in Washington, DC. I saw the “hearts and mind” wall art.

If you are not familiar with the pre reformation Mr. Colson, you might find this obituary helpful. I highlighted this passage:

Charles W. Colson, the Republican political operative who boasted that he would “walk over my own grandmother” to ensure the reelection of President Richard M. Nixon and went on to found a worldwide prison fellowship ministry after his conversion to evangelical Christianity.

The write up about the fascinating Yahoo and its Xoogler leader reported:

The backlash is mounting against Yahoo CEO Marissa Mayer for a horrible joke she attempted to make recently at a companywide meeting, and now many in her presumably deflated workforce fear for their jobs. Mayer reportedly told the company that there will be “no layoffs… this week,” and although her comments were intended to be humorous, many who call the tech giant home are left wondering about their employment status within the company. “This is the reason employee morale is so low,” said one employee to the New York Post, who wished to remain anonymous out of fear of retribution.

Yep, humor works really well as a management mechanism. Nothing relaxes an individual like a reminder that the mortgage may go unpaid, one’s home life is disrupted, and one’s professional standing is decimated.

Good stuff. Mr. Colson would have approved. My recollection is that he liked to be a bit more colorful. You know. The grandmother thing was a nice rhetorical touch. Xoogler management 101, gentle reader. Think what one does in management 102.

Stephen E Arnold, January 23, 2016

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