Cybercrime as a Service Impacts Hotel Industry and Loyalty Points
February 4, 2016
The marketplaces of the Dark Web provide an interesting case study in innovation. Three types of Dark Web fraud aimed at the hotel industry, for example, was recently published on Cybel Blog. Delving into the types of cybercrime related to the hospitality industry, the article, like many others recently, discusses the preference of cybercriminals in dealing with account login information as opposed to credit cards as detectability is less likely. Travel agencies on the Dark Web are one such way cybercrime as a service exists:
“Dark Web “travel agencies” constitute a third type of fraud affecting hotel chains. These “agencies” offer room reservations at unbeatable prices. The low prices are explained by the fact that the seller is using fraud and hacking. The purchaser contacts the seller, specifying the hotel in which he wants to book a room. The seller deals with making the reservation and charges the service to the purchaser, generally at a price ranging from a quarter to a half of the true price per night of the room. Many sellers boast of making bookings without using stolen payment cards (reputed to be easy for hotels to detect), preferring to use loyalty points from hacked client accounts.”
What will they come up with next? The business to consumer (B2C) sector includes more than hotels and presents a multitude of opportunities for cybertheft. Innovation must occur on the industry side as well in order to circumvent such hacks.
Megan Feil, February 4, 2016