Looking Back: Facebook and Live Streams

April 9, 2019

Many have asked how Facebook could allow it—during the tragic mass shooting in New Zealand on March 15, the alleged perpetrator live-streamed the horror for 17 minutes. Now, CNET shares, “Facebook Explains Why its AI Didn’t Catch New Zealand Gunman’s Livestream.” Writers Erin Carson and Queenie Wong cite a post from Facebook VP Guy Rosen, and say the company just wasn’t prepared for such an event. They report:

“In order for AI to recognize something, it has to be trained on what it is and isn’t. For example, you might need thousands of images of nudity or terrorist propaganda to teach the system to identify those things. ‘We will need to provide our systems with large volumes of data of this specific kind of content, something which is difficult as these events are thankfully rare,’ Rosen said in the post. In addition, he noted that it’s a challenge for the system to recognize ‘visually similar’ images that could be harmless like live-streamed video games. ‘AI is an incredibly important part of our fight against terrorist content on our platforms, and while its effectiveness continues to improve, it is never going to be perfect,’ Rosen said. Facebook’s AI challenges also underscore how the social network relies on user reports. The social network didn’t get a user report during the alleged shooter’s live broadcast. That matters, Rosen said, because Facebook prioritizes reports about live videos.”

The first user report about this video came in 12 minutes after the stream ended. The company says fewer than 200 users viewed the video in real time, but that more than 4,000 views occurred before it was taken down.

With no vetting, no time delay, and just smart software, the shooting video was available.

Rosen does tell us how Facebook plans to address the issue going forward: continue to improve its AI’s matching technology; find a way to get user reports faster; and continue working with the Global Internet Forum to Counter Terrorism. Do these plans seem a nebulous to anyone else?

Three of the five eyes are taking steps to put sheriffs in the social media territory.

Cynthia Murrell, April 9, 2019

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