Microsoft Channels the Google: Users Moved to Second Class Status
September 9, 2020
Microsoft is notorious for angering its users, no matter how loyal they are to the brand. Microsoft developers must get perverse pleasure from annoying their clients, because Fossbytes details how “New Microsoft Edge Support Page May Have Pissed Users Even More.”
Another thing Microsoft is notorious for is its support and help pages not being helpful at all. Apparently they have upped the ante on useless support information, because users cannot uninstall Microsoft Edge.
Microsoft Edge is Microsoft’s built-in Web browser and users do not like it. They want to remove it. Windows will not allow users to install it. The only way to get rid of Edge is to switch to a Mac or join the Linux community. Most computers come with default browsers. Apple products have Safari and Chromebooks from Google use Chrome.
It is SOP for computers to come with a preinstalled Web browser and doing otherwise would not be good marketing, especially for a company as big as Microsoft. What rankles users more than anything is the aggravation and taunting behavior:
“But the way it’s promoting Edge may be easily called as too pushy. Probably, Microsoft shouldn’t have just created a page called “Can’t Uninstall Microsoft Edge” and blatantly tell users they can’t uninstall Microsoft Edge at all. Surely, a user browsing the web to find a solution wouldn’t dance in joy after reading it. If you think your product is good, then you have to release it properly and then at least trust your users that they’ll eventually start using it.”
There is a way around using Microsoft Edge. Download another browser like Chrome or Firefox, then make it the default browser. You might not be able to delete Edge, but you can delete the icon from the desktop and not browse the Web with it.
Whitney Grace, September 9, 2020
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