Quote to Note: Smart Software and Bad Data

August 16, 2021

AI or artificial intelligence is a big deal, particularly to those who are betting big bucks on the technology transforming everything. “Pepperdata CEO Says AI Ambitions Outpace Data Management Reality” is more pragmatic. In an interview with a Silicon Valley type news service, Pepperdata CEO Ash Munshi says:

I’m spending more money, but I’m not understanding anything better.

The key word in my opinion is “understanding.” Knowing is different from saying one knows.

Pepperdata’s big dog adds:

At the end of the day, data provides you insights. Those insights give you the ability to create a gut instinct, and that gut instinct is the fundamental thing that you use to make decisions.

If I understand this statement, smart software makes it easier to make a subjective decision.

This view strikes me as raising an important point: Smart software boils down to guessing to make it easier for the human to use “gut instinct.” Progress?

Stephen E Arnold, August 16, 2021

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