Tech Needs: Programmers, Plumbing, and Prayers

January 17, 2023

A recent survey by open-source technology firm WSO2 asked 200 IT managers in Ireland and the UK about their challenges and concerns. BetaNews shares some of the results in, “IT Infrastructure Challenges Echo a Rapidly Changing Digital Landscape.” We learn of issues both short- and long-term. WSO2’s Ricardo Diniz describes the top three:

“The biggest IT challenge affecting decision-makers is ‘legacy infrastructure’. Fifty-five percent of those surveyed said it is a top challenge right now, although only 39 percent expect it to be a top challenge in three years’ time. This indicates a degree of confidence that legacy issues can be overcome, either through tools that integrate better with the legacy platforms, or the rollout of alternatives enabling legacy tech to be retired. Second on the list is ‘managing security risks’, cited by half of the respondents as a current problem, though only 41 percent expect to see it as an issue in the future. This is not surprising; given the headline-grabbing breaches and third-party risks facing organizations, resilience and protection are priorities. ‘Skills shortages in the IT team’ complete the top three challenges. It is an issue for 48 percent and is still expected to be a problem in three years’ time according to 39 percent of respondents. Notably, these three challenges are set to remain top of the list – albeit at a slightly less troublesome level – in three years’ time.”

A couple other challenges, however, seem on track to remain just as irksome in three years. One is businesses’ transition to the cloud, currently in progress. Most respondents, concerned about integrations with legacy systems and maximizing ROI, hesitate to move all their operations to the cloud and prefer a hybrid approach. Diniz recommends cloud vendors remain flexible.

The other stubborn issue is API integration and management. Though APIs are fundamental to IT infrastructure, Diniz writes, IT leaders seem unsure how to wield them effectively. As a company quite familiar with APIs, WSO2 has published some advice on the matter. Founded in 2005, WSO2 is based in Silicon Valley and maintains offices around the world.

Cynthia Murrell, January 17, 2023


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