Trust in Google and Its Smart Software: What about the Humans at Google?

May 26, 2023

The buzz about Google’s injection of its smart software into its services is crowding out other, more interesting sounds. For example, navigate to “Texas Reaches $8 Million Settlement With Google Over Blatantly False Pixel Ads: Google Settled a Lawsuit Filed by AG Ken Paxton for Alleged False Advertisements for its Google Pixel 4 Smartphone.”

The write up reports:

A press release said Google was confronted with information that it had violated Texas laws against false advertising, but instead of taking steps to correct the issue, the release said, “Google continued its deceptive advertising, prioritizing profits over truthfulness.”

Google is pushing forward with its new mobile devices.

Let’s consider Google’s seven wonders of its software. You can find these at this link or summarized in my article “The Seven Wonders of the Google AI World.”

Let’s consider principle one: Be socially beneficial.

I am wondering how the allegedly deceptive advertising encourages me to trust Google.

Principle 4 is Be accountable to people.

My recollection is that Google works overtime to avoid being held accountable. The company relies upon its lawyers, its lobbyists, and its marketing to float above the annoyances of nation states. In fact, when greeted with substantive actions by the European Union, Google stalls and does not make available its latest and greatest services. The only accountability seems to be a legal action despite Google’s determined lawyerly push back. Avoiding accountability requires intermediaries because Google’s senior executives are busy working on principles.

Kindergarten behavior.

5 13 kids squabbling

MidJourney captures the thrill of two young children squabbling over a piggy bank. I wonder if MidJourney knows what is going in the newly merged Google smart software units.

Google approaches some problems like kids squabbling over a piggy bank.

Net net: The Texas fine makes clear that some do not trust Google. The “principles” are marketing hoo hah. But everyone loves Google, including me, my French bulldog, and billions of users worldwide. Everyone will want a new $1800 folding Pixel, which is just great based on the marketing information I have seen. It has so many features and works wonders.

Stephen E Arnold, May 26, 2023

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