Brief Configuration Error by Google Triggers Japanese Investigation

October 12, 2017

When a tech giant makes even a small mistake, consequences can be significant. A brief write-up from the BBC, “Google Error Disrupts Corporate Japan’s Web Traffic,”  highlights this lamentable fact. We learn:

Google has admitted that wide-spread connectivity issues in Japan were the result of a mistake by the tech giant. Web traffic intended for Japanese internet service providers was being sent to Google instead.

Online banking, railway payment systems as well as gaming sites were among those affected.

A spokesman said a ‘network configuration error’ only lasted for eight minutes on Friday but it took hours for some services to resume. Nintendo was among the companies who reported poor connectivity, according to the Japan Times, as well as the East Japan Railway Company.

All of that content—financial transactions included—was gone for good, since Google cannot transmit to third-party networks, according to an industry expert cited in the post. Essentially, it seems that for those few minutes, Google accidentally hijacked all traffic to NTT Communications Corp, which boasts over 50 million customers in Japan. The country’s Ministry of Internal Affairs and Communications is investigating the incident.

Cynthia Murrell, October 12, 2017


One Response to “Brief Configuration Error by Google Triggers Japanese Investigation”

  1. Claretha Grivna on October 25th, 2017 11:15 am

    Hey there deliah!

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