Microsoft Teams: An Interesting Message

April 27, 2021

Today my lecture will be via Zoom. The reason? Because Teams. The tweets greeted me with interesting content; for example:

We’ve confirmed that this issue [Teams spitting error messages] affects users globally.

Gobally. Okay. Now that’s a pretty fascinating statement from Microsoft, the outfit which has the ability to make it impossible for some people to play games at normal frame rates or print documents.

Very pro Microsoft online information services are explaining the oh-so-minor glitch; for example, “Microsoft Teams Down to Start the Day on the East Coast.” Without the usual rah rah, the objective news service states:

Many people struggling to use Teams see a message stating, “Operation failed with unexpected error.” As of 6:55 AM EST, reports spiked for outages from zero to 355, but they are rising quickly. Teams has millions of users, so 355 reports isn’t a dramatically high number, but the rate of change indicates an issue.

One can assume that “the rate of change indicates an issue” a pretty strong statement about the feature rich Teams’ service. Will some of the technical professionals working on the SolarWinds’ misstep be shifted to shore up the Teams mishap?

The technical issues with security, consumer updates, and Teams seem to be intractable to me. Instead of too big to fail, has Microsoft become too big to create stuff which works?

Stephen E Arnold, April 27, 2021

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