Gmail Is for the Googley

October 11, 2022

I spotted an interesting Twitter thread about Google and its beneficial two factor authentication system. You can in theory view the sequence of tweets at this url. The prime mover is Twitter user @chadloder.

The main point is that the Google requires account verification several times a year. Individuals who are in a life condition that pivots on free phones called Obamaphones in the string of tweets lose their account. The phones are lost, broken, stolen, and replaced in many cases. However, these phones often come with a different phone number.

The result is that these individuals cannot provide the “verification” that Google requires. One of @chadloder’s tweets states:

Not only do many of these benefits sites fail to function properly on mobile devices, but if you lose access to your GMail account, your caseworker will close your case for non-response and you have to start all over again.

Let’s look at this issue from a different point of view. I hypothesize the following:

  1. Google’s executives did not think about homeless Gmail users as individuals
  2. The optimal Gmail user consumes Google advertising
  3. Individuals who do not have a home are not the targets of Google’s advertising system
  4. Those who cannot verify are not part of the desired user cluster.

To sum up, when one is Googley, these problems do not manifest themselves. Advertisers want the plump targets with money to spend.

Stephen E Arnold, October 11, 2022

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