Coveo’s Laurent Simoneau Interviewed

March 11, 2008

Coveo has been growing at a double digit pace since I first wrote about the company in the first edition of Enterprise Search Report. In the first week of March 2008, Coveo announced that it had received additional investment to accelerate the company’s growth. You can read the official news release here. Coveo has also added support for multimedia along with streamlining the company’s solid graphical administrative access.

Right after the announcement about the $2.5 million infusion, I sent an email to Mr. Simoneau, and he agreed to meet with me last week. In the course of this candid discussion, he provided some fresh insight into the reasons contributing to Coveo’s success in behind-the-firewall search.

I was particularly interested in his firm’s success in licensing Coveo to Microsoft SharePoint customers. He told me that his team had worked to understand how Microsoft “does things”. Armed with this technical knowledge, he says:

We provide a smart document address so a user can access a document. We also include specific item types so a user knows what type of information object she will get back. We also strive to understand what information people store in SharePoint. Documents are one thing, but there is a lot of structured information as well that has to be leveraged.

I’ve been tracking the addition of rich content processing features and functions for several years. Coveo has added a number of these features, including support for Salesforce.com. The system makes it possible for a licensee to offer a user a key word search box plus a point-and-click “assisted navigation” interface.

Mr. Simoneau reveals:

We have had to create some new solutions. I cannot say too much, but we have proprietary language detection and multilingual stemming algorithms that enrich the indexing of large corporate databases. We have also patented speech recognition technologies that enable businesses to perform high quality indexing of multimedia content like podcasts or videos.

You can read the full interview with Mr. Simoneau on the ArnoldIT.com Web site here. I will be tracking Coveo as the company continues to innovate.

Stephen Arnold, March 11, 2008

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