Google and Hosted Telephony
August 11, 2008
Network World’s Matthew Nickasch wrote an interesting article “Will Google Consider Hosted Telephony?”. You will want to read it in its entirety. The story is here. The premise of the story is that Google may offer a range of wireless services from the cloud. Mr. Nickasch asserts:
While no official plans, or even rumors have been released, a Google-hosted VoIP environment may be incredibly popular for organizations that utilize Google Apps for all other collaboration needs. We’ve seen our fair share of free hosted VoIP environments, like Skype, Free World Dialup, etc, but Google has yet to venture into such a market.
My own research into Google’s telephony activities suggested to me that:
- Google started working on mobile and other telephony services as early as 1999
- Telephony, based on my analysis of Google patent documents, has been one of the areas of intense activity for almost a decade.
- Google’s innovations extend deeper than hosted applications; for example, Google has a clever invention for routing calls in a distributed mesh environment.
Mr. Nickasch ends his article with several questions. What’s your take? Has Google lost its chance to make a telco or has Google a different game underway? In Google Version 2.0, I discuss options for Google’s “other game”. Hosted services are already here, and I think Googzilla is watching and learning.
Stephen Arnold, August 11, 2008
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