ISYS Search Software CEO Interview

December 1, 2008

Scott Coles has joined ISYS Search Software as the firm’s chief executive officer. Ian Davies, founder, remains the chairman of the company. Among Mr. Coles’s tasks will be to lead the firm’s new strategic direction characterized by an expanded presence in Europe and Asia, specialized vertical-market offerings, a broader channel sales strategy, and a deeper set of embedded search solutions for original equipment manufacturers and independent software vendors.

Coles joins ISYS with a significant background in the commercialization of innovation for multinational corporations, holding senior executive roles with companies such as EDS, Lucent Technologies and Avaya. In the mid-1990s, Scott was the driving force behind the establishment and success of AT&T Bell Labs in Australia.

In his interview with ArnoldIT.com’s Search Wizards Speak, Coles provided information about the company’s focus in 2009.

On this topic, he said:

We are seeing significant increase in other software vendors coming to us to license our engine for incorporation into their products. This marks a general industry trend that I believe will increase significantly in the coming year. A number of applications today that previously had either none or only rudimentary search are finding that their products can be significantly enhanced with a sophisticated search engine. The amount of data that these applications have to deal with is now becoming so large that some form of pre-processing to narrow down to that which is relevant is becoming essential.

Mr. Coles also noted that Microsoft SharePoint continues to capture market share in content management and collaboration. However, the SharePoint user needs access to a range of content and:

ISYS can search all data, both inside and outside of SharePoint. In addition, ISYS provides high quality relevant results through features such as Boolean search operators, multi-dimensional clustering, and many others for which SharePoint users have expressed a desire that are currently not available in the native SharePoint product…we’ve taken great care to ensure our new “intelligent content analysis” methods are reliable, predictable and easily understood by the end user. These include parametric search and navigation, visual timeline refinement bars, intelligence clouds, de-duplication and intelligent query expansion. We’ve even added additional post-query processing to help streamline the e-discovery process. The end result is a core set of new capabilities that help our customers better cull and refine efficiently, without cutting corners on accuracy or relevance.

You can read the full text of the interview with Scott Coles at http://www.arnoldit.com/search-wizards-speak or click here.

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