InQuira Steps Up Its Marketing
August 16, 2009
InQuira landed a deal with Blue Coat. Blue Coat is an application delivery network company. InQuira natural language search system will support the Blue Coat Application Delivery Network. The article “Blue Coat Deploys InQuira’s Knowledge Solution” reported:
“Web self service is rapidly becoming the new channel of focus for customer support, especially given the current economic climate. We are seeing a lot of companies struggling with disparate platform technologies to try and deliver the right content, while agents still have cheat sheets pinned to their monitors and cubicles,” said Mike Murphy, CEO of InQuira.
A happy quack to InQuira.
Stephen Arnold, August 16, 2009
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