Recommind and the On Premises versus Hosted Services Options
November 3, 2009
I read “One Quarter of UK Organizations Unnecessarily Outsource All eDisclosure Needs, Recommind Comments” as I was updating my briefing about content processing in 2010. The write up puzzled me. Recommind has positioned itself as a player in enterprise search. In this article, the company apparently conveyed the impression that Recommind is a leader in “information risk”. I also found interesting this assertion:
Recommind believes that organizations should refrain from outsourcing all information management responsibility when it comes to eDisclosure…
Outsourcing is an important part of eDiscovery options offered by Autonomy, Brainware, and dozens of other firms. In fact, hybrid solutions are often needed because the challenges of eDiscovery can be demanding due to time constraints or the volume of information that must be processed in a specific period of time. So “all” strikes me as one of those silly categorical affirmatives that appear to give a service an advantage but serve to point up the logical weakness in some marketing talk.
The one part of the write up I found useful was the link to an eDiscovery survey that contains some useful data. You can find the Fulbright & Jaworski report here.
Stephen Arnold, November 3, 2009
I wish to report to the General Services Administration that this was a freebie.
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