Brainware and Paper

July 12, 2010

I used to work with Harvey Poppel. You, gentle reader, will not remember Harvey, who invented Harvey Balls. He was the Booz, Allen guy who coined the phrase “the paperless office.” Like many of the BAH clan in the 1970s, there were some smart, prescient dudes sprinting up and down the staircase between floors 25 and 25 at 245 Park Avenue South. Harvey was into the digitization of memos, reports, presentations, and other hard copy effluvia.,

Problem. Paper remains popular. The paperless office is not yet a reality even though another New Yorker, Alan Siegel, worked long and hard on the paperwork reduction stuff for years. Woody Horton tried his hand at this goal. I remember being in a meeting in June 2010 when the notion of a paperless operation floated from the blather.

That’s 35 or 40 years, right? Harvey had a good idea.

The reason this is important is that the search vendor Brainware has discovered a source of business hooking up with outfits converting paper into digital information. Several other search companies are nosing around this market sector. I don’t want to sneeze when I get too close to converting paper into searchable ASCII, however.

You can read about Brainware’s deal with OPEX. The story is “Brainware and OPEX Partner to Deliver Scan to Post Automation.” The write up says:

By implementing a combined OPEX and Brainware Distiller solution, companies can streamline the entire document processing cycle, including reducing the tedious and expensive steps of removing the documents from envelopes or file folders, prepping those documents for scanning, and then actually performing the scanning operation. The net result of this solution is that related documents, envelopes and transactions can be kept together and handled a minimum number of times, allowing these items to be quickly and easily routed and processed through companies’ Accounts Payable, Accounts Receivable, Customer Support, Legal departments, and others — all while delivering the unparalleled touchless pass rates, instant visibility, reduced cycle times, and error reduction for which Distiller is known.

Google’s in this business too. Too bad for Harvey. As smart as he was, he missed his call for a paperless office. Converting hard copy to searchable ASCII may not be exciting but it is revenue to Brainware and a source of legal thrills for Google.

Stephen E Arnold, July 12, 2010



2 Responses to “Brainware and Paper”

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