Adeptol Document Viewer Selected by Openfind

December 25, 2010

Openfind, a leader in business mail messaging products recently announced the integration of the Adeptol Document Viewer technology into their current messaging product line. According to the PR-inside article “Openfind Embeds Adeptol Document Viewer In Enterprise Messaging Products” users will be able to view their documents directly within their Openfind email without any additional software. Openfind’s CEO stated:

“Adeptol’s document viewer offers greater customer value and ability to create new business opportunities while delivering quick document viewing, built-in Digital Rights Management, security and scalability to applications.”

For many people this may come as a surprise but Adeptol is actually one of the most advanced and flexible document viewers on the market today. Adeptol’s document viewing technology can easily be integrated into a variety of WebPages, application and system processes. It works with over 300 different document types and is fully customizable. With options such as these, document viewers such as Adeptol and another notable market player Documill speak for themselves.

April Holmes, December 25, 2010

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Nuance and Text Processing

December 25, 2010

Health Data Management points us to “Vendor News from RSNA 2010.” While many vendors are highlighted in this article, Nuance Communications Inc. caught all of our attention. Nuance created radiology report databases in the past, but now they have embraced search technology from Montage Healthcare Solutions to augment their own products.

“The integration enables radiologists to search their database through simple voice commands or keystrokes to get a birds-eye view of prior radiology reports or correlate findings with actual pathology reports, among other functions.”

Montage Healthcare Solutions describe themselves as company that provides “enterprise search and performance analytics for radiology, designed by radiologists for radiologists.” They market their search technology as a way to reduce costs, increase practice revenue, practice management capabilities, and increase academic productivity. It sounds like a fine partnership. On a side note: Nuance bought Language & Computing, a company with content processing technology. I wonder what they will do with that acquisition.

Whitney Grace, December 25, 2010

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Facebook and Its New Trend Report for 2010

December 24, 2010

Short honk: At this time of year, trends appear in many articles. Poobahs, pundits, and pontificators relish the opportunity to identify the Top 10, 100 Biggest, and 500 Products. My recollection of making these lists is that some are generated by running a query against logs or other data sources. Others are just made up by a group having lunch together. Either way, the lists are quite popular and some companies just keep a permanent list of “top” somethings alive year round.

The Facebook Memology 2010 report is different. Since I don’t use Facebook myself, I enjoy reading about what’s popular in the social, member-centric walled garden that appears to be the principal conceptual hook for Facebook and its users.

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The workings of Facebook users is as hard for me to figure as my deducing the purpose of the Antikythera mechanism.

You can see the Facebook Memology 2010 report at this link. What I found fascinating about the list of top items was that some of them made absolutely zero sense to me. This addled goose had absolutely no idea what “HMU” references. The write up explains that the HMU acronym means “hit me up.” Okay. The article explains that the number nine trend “airplanes” is from a popular tune from a group called B.o.B.

With more than 650 million people as members, Facebook is an important online destination and service. The look into the “minds” and “needs” of Facebook users is like my trying to figure out how the rusted Antikythera operated. If Facebook creates a search engine based on Web sites cited by Facebook users, the index will be an interesting one for me to use.

Stephen E Arnold, December 24, 2010

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Google and NASA Drawing Closer

December 24, 2010

It seems that Google has found itself working hand in hand with NASA. NASA researchers lean heavily on both internal and external digital databases for answers. According to the Bitpipe Search Data Management E-book “NASA and Google Tackle a Major Enterprise Search Project,” NASA has developed a deal to purchase the Google Search Appliance in order to simplify their search process. This article is sponsored by the Google Search Enterprise so it makes sure the system shines. Google Search Appliance could possibly be a valuable asset.

NASA could “give users the option to easily toggle back and forth between internal and external search results.” However without addressing key issues such as the lack of a formalized security system, viable technical support as well as how the system will work with other programs within the enterprise the report comes off a little one sided. It sounds like someone is tooting their own horn.

Be sure to check out my analysis of the US General Services Administration prices for the GB-7007. That for-fee column should be running in the January 2011 issue of KMWorld Magazine. Pretty interesting data.

April Holmes, December 24, 2010

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Tollfree Offers SharePoint Quick Start

December 24, 2010

Before you can do a Fast search, you have to get SharePoint up and running. If you are in a hurry, there’s another vendor offering to turbo charge your SharePoint deployment.

Microsoft SharePoint 2010 is a key business collaboration tool that allows users to easily share information with one another as well manage documents and reports. The recent announcement “Tollfree Launches Fixed Price SharePoint 2010 ‘Quick Start’ Package” from the Cambridge Network website gives details about a new less expensive SharePoint package.

Companies using Microsoft SharePoint 2010 can run into huge costs especially if outside consultants are needed to properly setup the system. “Tollfree Networks fixed price SharePoint 2010 Quick Start solution is the answer to overcome this barrier as our costs give clients good value for money and, with a short time to implementation.” Companies get the valuable Microsoft SharePoint at a reduced and pre determined price. If Tollfree’s less expensive Quick Start package becomes a household name other SharePoint sellers could be forced to overhaul their own prices. Microsoft SharePoint is becoming a familiar face and it’s only a matter of time before the pricing follows suits.

With complexity looming as one of the key marketing points for cloud solutions, will SharePoint quick starts, fast take offs, and speedy deployment keep Microsoft’s grip on the enterprise firm? People using SharePoint want to search now, not later.

April Holmes, December 24, 2010

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Rutgers and Connotate

December 23, 2010

Are you interested in learning about technology commercialization and Rutgers University? You’re in luck, Rutgers University’s Office of Technology Commercialization has released its annual report. Along with department highlights and the faculty profile, you’ll read about eight new companies that started a Rutgers University, among them is Connotate Inc.

Connotate is a leading provider of solutions that help companies collect data and content from the Web. Leveraging patented technology developed at Rutgers University, Connotate provides clients with customized real-time Web information extraction capabilities that help organizations cost effectively collect, analyze and distribute high-volumes of unstructured Web data.”

The link to Rutgers was new to us, but that doesn’t stop us from being impressed by the company’s profile. It was named by EContent Magazine as one of the “Top 100 Companies that Matter Most to the Digital Content Industry.” In June 2010, Connotate raised $5.25 million to expand their marketing and sales to meet an increasing demand for real-time data key vertical markets. The company is once more on KMWorld’s Exclusive List of “100 Companies that Matter in Knowledge Management,” making it the sixth year it has been on the list. I wonder what Connotate will accomplish in 2011.

We were not up to speed on the link between Connotate and Rutgers. The explicit link for the PDF is http://otc.rutgers.edu/downloads/OTC_annual_2010%20FINAL.pdf. It was working on December 10, 2010.

Stephen E Arnold, December 23, 2010

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A New Angle on Search Marketing from dtSearch

December 23, 2010

The AllYouLike.com download site gives us a short item about the dtSearch Engine. “The dtSearch product line can instantly search terabytes of text across a desktop, network, Internet or Intranet site. dtSearch products also serve as tools for publishing, with instant text searching, large document collections to Web sites or portable media. Developers can embed dtSearch’s instant searching and file format support into their own applications.”

To promote its products, dtSearch has made a trial version of its software available via some interesting channels, but not the ones that usually come to mind. A dtSearch fan or fans has turned to Twitter channels to publicize the availability of their software. We don’t know of another vendor taking this approach. If you do, let us know. In the mean time, check out these distribution points. Before you begin, consider the security implications of registering or downloading from interesting sites:

Mododl.com. The link is DtSearch Desktop/Engine v7.66.7923 http://www.mododl.com/dtsearch-desktop-engine-v7-66-7923-4m2

Smiling Dream. The link is DtSearch Engine 7.66.7926 – http://forum.smiling-dream.info/showthread.php?t=31960

AllYouLike. The link is http://bit.ly/fJ6xcv.

DLSDownload. the link is http://goo.gl/fb/RgB9h

Ware-Seeker. The link is http://bit.ly/f8oRoI

DreamShare. The link is http://nblo.gs/biHhp

I find this approach to marketing enterprise and desktop quite innovative.

Stephen E Arnold, December 23, 2010

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Google Translates Patents

December 23, 2010

The language barrier proves to be an unworthy opponent to Google and its awesome translation interface. The blog Web Translations details how “Google to Machine Translate Patents.” Google and the European Patent Office (EPO) have agreed that Google will be able to machine translate over 1.5 million patents into the twenty-nine languages to benefit the entire world.

“Officials involved in the recent agreement have stated that they hope this development will be welcomed by countries who feel they may have been put at a disadvantage, due to the language they speak.”

TMCNet points to another success for Google Translate: “Sakhr Launches Language Buddy App for iPhone in Four New Languages.” Sakhr Software released its Language Buddy iPhone app powered by Google Translate. Language Buddy understands text and speech from English, German, Spanish, Italian, and French.

“The four newly-enabled languages follow the successful 2009 launch of the company’s Arabic Language Buddy app. Sakhr has said that it launched Languages Buddy for non-Arabic languages to demonstrate “the integration possibilities between its mobile technology platform and other enabling language technologies that are provided through third parties.”

While Google Translate solves the language barrier, many are concerned about the accuracy of machine translation. While machines are capable of many things, machine translation has its limitations. Humans will still be needed to fix the errors machines make, especially in translation.

Whitney Grace, December 23, 2010

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Affinity Shopping and Free Choice

December 23, 2010

With the holiday shopping season here, retailers try to improve their e-commerce systems, including navigational ease and relevancy of products offered to buyers. Market Watch states in “Retailers Embrace Internal Site Search for Accuracy, Relevancy, and Profitability” that retailers have turned to the Aberdeen Group report: Retail E-Commerce Search: Accuracy, Relevancy, and Profitability in the Age of Choice to help them “address rapidly shifting customer affinities.” E-commerce system vendors underwrite the “free” and independent and objective analysis.

“Consumer and business analytics resources allow retailers to leverage the search process as a key customer touch-point. The more information taken into consideration regarding previous activity and site behavior, the more likely an up-sell will be. This saves time for the consumer and increases profitability for the retailer.”

By using customers’ analytical search data, retailers will improve their search results. Retailers are depending on this data to help increase their profit margins for this year. All I can say is get it quick after you take a wild and crazy survey with words like “affinity” in the questions.

Combine this with Google’s “contextual discovery” and shopping becomes something my great grandmother would not have recognized. Would she have made her own decisions about sox?

Stephen E Arnold, December 23, 2010

Google and Telling vs Google and Doing

December 22, 2010

I am 3,000 miles from Kentucky. From this vantage point, explanations about Google look different. I noted that the FCC thinks Android has a part to play in net neutrality. Okay, sounds good in Washington, DC and among the azure chip consultants, I suppose. Looks silly from here. Then I read “Google’s Big Problem: It Ain’t What You Think” and noted this passage:

Google is like an old dog trying to learn new tricks. The good news is that Google isn’t that old, and more importantly, the company knows it has a problem and is trying to find ways to fix it.  Rubin isn’t the only Google executive who has been vocal about building better user experiences. David Girouard, who heads up Google’s cloud efforts, told me the company is working on building better user experiences for their apps as well as other Google offerings.

The goose likes “ain’t”. Very Kentucky. However, the point is that Google wizards talking is not the same as doing. What Google does speaks volumes. What Google says is pretty much like those hot dogs that the Illinois State Fair once permitted. You knew what a hot dog looked like. You did not know exactly what was inside. Google has flummoxed the poobahs, the SEO crowd, and a number of other folks. These actions cannot change three points that I have noted:

First, as we enter 2011, Facebook has momentum. Google is in scramble mode.

Second, Google’s new products such as the Google TV are not ready for prime time, and in that gap between talk and doing,there may be some opportunities for companies like Netflix and its new pal Amazon plus some other folks.

Third, Google has managed to get itself into an interesting game of 3D chess. In addition to battles with legal pawns worldwide, Google has to cope with a frisky Steve Jobs, a blood sniffing Microsoft, and a group of enterprise software companies that includes IBM and Oracle who seem less than ambivalent about protecting their existing revenue streams.

So how is user experience going to blunt these points? If you know the answer, snap up some Google shares and bet on the Math Club. Your broker may be working today. I won’t be calling my crazed 30 year old wheeler dealer, however.

Stephen E Arnold, December 22, 2010

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