Have Your Cake. Eat It Mashed Up
April 12, 2011
The blog Search Nuggets is all about reviewing user experience and business strategy and their latest blog “The Corporate Mashup” is no different. In the blog Marcus Johansson expounds on the need for a corporate search engine that allows users the freedom to search information and receive relevant queries in little time.
In today’s mishmash of business and technology it is important to have an understanding of user requirements as well as technical savvy, such is the case with search engines like Google. The engines are everywhere, even in your toolbars. They’re readily available for users at any time of day and have no problems communicating information between the systems. The problem arises when you put the same search engines to use behind the “corporate firewall.”
“Imagine if you had a common front-end to all those esoteric systems. A solution that lets you search everything at once, with proper tools to dig around in the result set. Even better, a solution that lets you act on the results… You find whatever you’re looking for, and you act on it immediately.”
Because of the strict social restrictions most systems don’t share information and users become bogged down with endless URL’s. that’s where Enterprise Search comes in, it creates a common thread between systems so that you can find what you need, when you need it. Sounds pretty good if you think about it, now if the corporate mash up dream could only be brought to fruition.
Stephen E Arnold, April 12, 2011
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One Response to “Have Your Cake. Eat It Mashed Up”
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Hi Stephen, and thanks for mentioning the post!
There’s surely a long way to go until the “dream” becomes a reality. But we’re definitely moving towards it, whether it’s intentional or not. Here at Comperio, many of the search solutions we implement reach deep into the underlying repositories (not just the intranet and some file shares!), and many of those solutions also let users act on the returned data right from the result set view. What actions that should be available for a given result set or document is implemented according to whatever business-rule/problem/etc. the particular view is addressing.
Of course, this is not what the “corporate mashup” is about, that’s a much broader concept, but I consider actionable result sets like these to be the first baby steps in that direction.
Regards,
Marcus Johansson
Comperio