Autonomy Boosts the Discipline of Indexing
April 14, 2011
We found the story “Indexer Flourishes as Search Fails” quite interesting. A few days ago Autonomy, a global leader in enterprise software and “meaning based computing”, released its new service pack for WorkSite Indexer 8.5 as well as for its new Universal Search Server. While the indexer has done well and received many good reviews, the notion of a “universal server” is a difficult concept. The pre-Microsoft Fast Search & Transfer promised a number of “universal” functions. When “universal” became mired in time consuming and expensive local fixes, some vendors did a global search and replace.
The service pack touts a new Autonomy control center which simplifies the management structure of a multi server environment, improved query returns, additional control over Autonomy’s IDOL components, and an automatic restart feature in case service is snarled due a problem outside of Autonomy’s span of control during a crawl. Network latency continues to be an issue despite the marketing hoo-hah about gigabit this and gigabit that. Based on the information we have at ArnoldIT.com, thus far the service pack has been deployed with little or no trouble.
We have heard some reports that the the Universal Search Server can create some extra perspiration when one tries to deploy multiple WorkSite engines. According to the article cited above, we learned:
Autonomy has identified this as a high priority issue and expects to have a resolution out in the very near future.
Autonomy has been among the more responsive vendors of enterprise solutions. We are confident a fix may be available as you read this or in day or two. If you are an Autonomy licensee, contact your reseller or Autonomy.
Stephen E Arnold, April 14, 2011
Freebie but maybe some day?
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