Google, Search and Privacy

November 2, 2011

With all the excitement surrounding Google+, you may not even know about Google’s first social networking attempt, Buzz. Few noticed the failing service, particularly the privacy concerns being handled by the FTC.

We noticed.

The Federal Trade Commission announced it has finalized a settlement with Google. Complaints centered around Buzz, which created a social network out of people’s Gmail contacts. The Electronic Privacy Information Center filed a complaint, and the FTC took action. Google is now required to create a privacy program and submit to independent privacy audits for the next 20 years.

We learn more in the MediaPost News’ story, “FTC, Google Settle Buzz Privacy Case.” It tells us:

Google also promised that it will obtain people’s express consent before sharing their information more broadly than its privacy policy allowed at the time of collection… While Google has been the subject of several complaints by privacy advocates, this case marked the first time the FTC filed charges against the company. The FTC alleged that Google violated its own privacy policy and used deceptive tactics when it launched its social network Buzz.

Several Gmail users have filed lawsuits in addition to this action, a class-action suit settled with $8.5 million. Google announced earlier this month that it was going to end Buzz. Buzz is dead. We think that search may also be on its way out. Google is changing quickly, and like privacy, the notion of precision and recall is undergoing what I think of as revisionism.

Andrea Hayden, November 2, 2011

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