United Nations and Its Tech Challenges

December 20, 2011

From the “Why Am I Not Surprised” Department. News Flash.

UN Computer System Failure

A flub at the United Nations— an estimated nearly $400 million flub– has been made public as UN officials are scrambling to get the botched project back on track. Perhaps “flub” is too strong? Maybe in UN speak, the error was an administrative concern. Yes, that’s it. Administrative concern.

The United Nations’ project, known as Umoja, is a computer and software system that promised to reform the organization but has been at a standstill since June. Umoja, which was intended to be an administrative system to cut down on waste and fraud, was led by Secretary General Ban Ki-moon. Fox News’ article, “UN’s Botched Computer-System Overhaul: A Major ‘Failure’ of Ban Ki-Moon’s Management” tells us more:

Ban’s officials are scrambling to get the jinxed project known as Umoja (Swahili for unity) back on track after a key UN budget committee heard from Ban’s office last week that the sweeping information technology overhaul, already a year behind schedule, won’t be finished  until 2015, three years beyond the original target date. The committee also said it was “deeply disturbed and dismayed” by the UN’s “apparent lack of awareness and foreknowledge” about the sputtering status of the project.”

This is entropy from top to bottom. Is this the UN’s approach to information management? It appears that guessing about technology may not work and the organization should probably make more solidified plans before pushing such a large and costly project forward. From peacekeeping to computing, the UN is rowing against the current of competence in my opinion.

Andrea Hayden, December 20, 2011

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