Complexities of Enterprise Search

April 12, 2012

As more enterprise options flood the market, one would expect the task of tackling enterprise search to be simplified, but it has not been the case.  Alan Pelz-Sharpe dives into the complexities of enterprise search infrastructure in the aptly named, “Enterprise Search Is Not Easy.”  Three major players dominate the search market: Google, Microsoft, and Apache Lucene.  However, a big ship can be hard to turn:

“The enterprise search market can well be described as ‘slow moving.’ Though the names change over the years, the underlying technology remains much as it was a decade ago. On the one hand, this is a positive thing because it has delivered mature, scalable, well-tested offerings that generally work well. On the other hand, we have search engines that continue to fall short of end users’ expectations (no matter how unrealistic those expectations may be). As has become the norm, expectations are set largely by Internet search experiences via the likes of Google and Bing – a very different search paradigm with few of the necessary restrictions or challenges of enterprise search.”

So if employees are truly end-users, and demand a good user experience for their enterprise appliance, how does an organization choose the right fit?   Pelz-Sharpe weighs in again:

“For IT managers faced with updating or replacing existing search technology, I advise you to look at the different options available; it’s not just a two or three-horse race. There are many interesting options to explore from vendors including Endeca, Vivisimo, dtSearch and Exalead, each with differing strengths and weaknesses. Whichever option you finally decide upon, if your ultimate goal is to provide a single point for search within your organization, do not underestimate the complexity and potential cost of your project.”

We would add another up-and-coming industry success story to the list of third-party vendors above, Fabasoft Mindbreeze.  Many customers offer their recommendation for Mindbreeze, especially regarding its flawless Cloud capabilities.  Wolf Hengstberger of ADV Austria says:

“As head of IT and organization at ADV, I found the solution particularly impressive. After registering for the service on the Mindbreeze website, we immediately received the necessary embed code for the integration in our website. The search was available straight away. Exactly what I expect a contemporary modern Cloud service to be: Quick. Flexible. Easy.”

Check out the suite of enterprise and search solutions offered by Fabasoft Mindbreeze and see if they can simplify the complexities of enterprise for your organization.

Emily Rae Aldridge, April 12, 2012

Sponsored by Pandia.com

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