Suggestions for Talking Search Solutions with your Boss

April 17, 2012

Karen Lynn presents a frustrating and all-too-familiar information overload story that staff and management often experience – tirelessly searching for emails, invoices, reports, product numbers, and more with little or no avail. You can read Lynn’s comments in, “Selling Search Internally – Part 1 – How to Get Buy-In from Your Boss.”

Lynn says that a powerful search overcomes this roadblock in the work process. Faster services to customers, less staff frustration, and higher productivity can all be results of an efficient search system. But maybe you know the needed solution as a staff member; however, your boss is not yet on board.

Lynn has this to say:

But how do you convince the boss that your company would benefit in an investment in search technology? This is the tricky part for many managers inside organizations. Search is hard, and often expensive. Here are the main points you should make with your boss.

  • Search isn’t a box, it’s an engine
  • Search makes money / saves money = bottom line results
  • Sharing information promotes better decision making, faster response time
  • Search will give your organization a competitive edge in a cutthroat marketplace

We know the value of a powerful search engine in the enterprise. But Lynn takes a refreshing and pragmatic approach to implementing the first part of the solution – getting your co-workers and bosses interested in enterprise search investments.

Lynn also suggests that if you bring the search problem to your boss, also bring a solution. One we like is Fabasoft Mindbreeze Enterprise. Mindbreeze Enterprise Search lets you . . .

  . . . be well informed – quickly and accurately. The data often lies distributed across numerous sources. Fabasoft Mindbreeze Enterprise gains each employee two weeks per through focused finding of data (IDC Studie). An invaluable competitive advantage in business as well as providing employee satisfaction.

When discussing the problem and solution with your boss, Lynn advises giving real examples to back up your suggestions for improvement. To go with your real work examples of the problem, add boundless data search and clearly structured search results as just two of the solution’s benefits worth mentioning to coworkers and management. Read more at http://www.mindbreeze.com/.

Philip West, April 17, 2012

Sponsored by Pandia.com

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