Tips for Businesses to Take Ownership of SharePoint Management
July 3, 2012
Sometimes tensions exist between legacy management issues in SharePoint and new business goals and values. In her blog post, “How to Get Business to Take Ownership of SharePoint,” Veronique Palmer addresses the issue and offers some tips on how to get a business to take the SharePoint reins.
The author explains one of her tips:
Do you have a training plan and support path? If you want business to take ownership, you have to train them to do that. If you want them to use the platform in a certain way, you have to train them…Once they start building their own sites, do you have a dedicated help desk that can assist them with queries quickly without having to log a change request? What type of support do you have in place for them?
Palmer also points out that the system needs to be flexible and open to change and a governance forum initiative that involves key business people is imperative. To bypass the need for some expensive or time –consuming training, consider a third party solution like Fabasoft Mindbreeze, which extends the capabilities of your SharePoint system. Their Web Parts based information pairing capabilities give you powerful searches and a complete picture of your business information, allowing you to get the most out of your enterprise search investments. And your end users will benefit from the fast and intuitive search with clearly displayed results and simple navigation.
Philip West, July 3, 2012
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