Engaging SharePoint Administrators with Business Knowledge and Experience

July 4, 2012

At the SharePoint Solutions Team Blog, Ricky Spears suggests some skills that server administrators can benefit from in his post, “The Missing Pieces in Most SharePoint Server Administrators’ Skill Sets.” Spears says that in his experience, Server Administrators should have a combination of three skill sets: business knowledge and experience, SharePoint knowledge and experience from a business perspective, and how to configure and administer SharePoint. The author expands on the first skill:

SharePoint integrates with every area of a business: sharing information, creating information, collaboration, information discovery, business intelligence, business process automation, and social interaction. The more a SharePoint Admin knows about your business (both generally, the specific day-to-day operations, and short-term and long-term goals) the better prepared she will be to configure SharePoint to support the needs of your business.

Spears’s emphasis on business knowledge may be because many organizations overlook these important skills. Spears suggests that Server Administrators should shadow employees and spend more time with managers to get a complete picture of the company goals.

The light read provides some basic ways to beef up your existing structure. To also strengthen your SharePoint system, consider Fabasoft Mindbreeze. Part of the full suite of solutions is the information pairing feature. Here is a highlight:

Our information pairing technology makes you unbeatable. Information pairing unites enterprise information and Cloud information. This results in a complete overview of a company’s knowledge – the basis for your competitive advantage – allowing you to act quickly, reliably, dynamically and profitably in all business matters.

Give your employees and Server Administrators quick and efficient access to business information so users can find, share, and reuse valuable knowledge. Read more at Mindbreeze, where they seem to have the benefits of a proper installation down pat.

Philip West, July 4, 2012

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.