Using SharePoint to Streamline Common Business Processes
October 31, 2012
SharePoint is a complex system and it helps to do some outside reading to stay abreast on helpful features and tips to share with your team. Ellen van Aken looks at some ways SharePoint can help save time and effort in an organization in her article, “4 Common Processes that SharePoint Can Streamline.” Aken explains that creating a tailor-made subsite and making a template out of it can allow for creating a ready-to-use team site for every project in no time. This could help make recurring projects more efficient.
She also explains streamlining requests with incomplete data coming from multiple channels:
How often do people send you a request, by plain email, telephone, or Word/Excel document? And how often do you have to contact them again to ask for missing information?
Depending on the complexity, you can use a simple SharePoint list, an Office template in a Document Library, or an InfoPath form in a Forms Library, with mandatory fields. As additional advantage SharePoint stores all your requests in one central place, so you do not have to spend time on filing them…The finished requests can be used to gain insights in your process.
She adds that a filter can be put in place to show which requests still need processing. Another way to streamline information requests with missing data is to provide a search feature that can tap into all company knowledge, whether text or person related. For example, Fabasoft Mindbreeze with the SharePoint connector provides an all-inclusive search without redundancy or loss of data. Additionally, Mindbreeze has the ability to process data and turn it into relevant knowledge for users.
Philip West, October 31, 2012