The Negative Side Of Enterprise Software
May 23, 2013
You like, you hate it, you love it, you loathe it. These seem to be the common conceptions when it comes to enterprise software. Despite all the praise enterprise software has garnered, Glider takes a look at “Why Enterprise Software Sucks: 6 years Later,” a retrospect on an article from 2007.
Back in 2007, enterprise software’s biggest problem was the software buyers were not the end users. The buyers just needed to fulfill the requirements and a good user experience was optional. Fast forward to the present day, things are better…somewhat. Users are able to cut out the middleman and buy their own product as well as more user-friendly software. Companies are still facing slow adoption of the better product. Why? They are running off legacy systems and are afraid to touch them in case it should fail. Then there is the trust factor, companies hear about next technology, but are reluctant to try it. Once the crowd migrates over, so will everyone else.
Does enterprise software have a future? Yes, it does:
“The world at large is quickly growing accustomed to consumer internet (and mobile) applications. Everybody in the world is on Facebook. The average person has over 50 apps on their phone. It’s just a matter of time until they expect the same quality in the tools they use at work. The consumerization of enterprise will only grow stronger. The same can be said for bottom-up adoption.”
Enterprise is wanted, the mentality of the users just has to change to adopt it. If enterprise is “back,” are there lessons in this article for vendors of search, content processing and analytics systems aka the Big Data crowd? Or have they already learned from where enterprise software failed in the past?
Whitney Grace, May 23, 2013
Sponsored by ArnoldIT.com, developer of Beyond Search
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One Response to “The Negative Side Of Enterprise Software”
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I think one big difference is that enterprise users expect software to be customizable to their unique business processes. This prevents the sort of “do it our way” approach of the mass market vendors.
Perhaps the solution is that there are so many products to choose from, one of them actually does match up with your process.