SharePoint User Training Cannot be Overlooked

October 11, 2013

SharePoint is a huge deployment for any organization. Most will just focus on implementation and many make the mistake of overlooking user training. CMS Wire gives many reasons to invest in SharePoint user training in their article, “Don’t Overlook the Importance of Effective SharePoint User Training.”

The article begins:

“While most of the recent stories about SharePoint revolve around the latest buzzwords and hot topics — gamification, cloud, mobile, social, Yammer, etc. — one component of a successful SharePoint rollout that is often overlooked is an effective user training program. Although talking about training seems to be out of fashion at the moment, it’s still very important.”

User training is so important for SharePoint because it is a huge, complicated deployment. User satisfaction is pitifully low for the enterprise search solution, and training can only help improve those numbers. Stephen E. Arnold, a longtime expert in search and the brains behind, is a critic of SharePoint. He recently covered a story that revealed that only 6% of enterprises found their SharePoint deployments to be successful. There is clearly room for improvement.

Emily Rae Aldridge, October 11, 2013


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