AI May Give Edge to Small and Medium Businesses

April 7, 2015

Over at the B2B News Network, writer Rick Delgado shares some observations about the use of data-related AI in small and medium-sized businesses in his piece, “Building Business Intelligence Through Artificial Intelligence.” He asserts that using AI-enhanced data analysis can help such companies compete with the big players. He writes:

“Most smaller companies don’t have experienced IT technicians and data scientists familiar with the language required for proper data analysis. Having an AI feature allows employees to voice questions as they would normally talk, and even allows for simple-to-understand responses, as opposed to overly technical insights. The ability to understand a program is key to its functionality, and AI shortens the learning curve allowing organizations to get to work faster.”

The article observes that AI can help with sales and marketing by, for example, narrowing down leads to the most promising prospects. It can also make supply chains more efficient. Delgado notes that, though existing supply-chain tools are not very adaptable, he believes they will soon automatically adjust for changing factors like transportation costs or commodity prices around the world. The article concludes:

“Any attempt to predict how AI will evolve over the coming years is a fool’s errand, because every new discovery leads to countless possibilities. What we do know is that AI won’t remain restricted to just improving sales and organizational supply chain. Already we see its availability to everyday users with announcements like Microsoft combining AI with Windows. Experts are also exploring other possibilities, like using AI to improve network security, law enforcement and robotics. The important takeaway is that the combination of Big Data and AI will allow for rapid decisions that don’t require constant human oversight, improving both efficiency and productivity.”

Wonderful! We would caution our dear readers to look before they leap, however. To avoid wasting time and money, a company should know just what they need from their software before they go shopping.

Cynthia Murrell, April 7, 2015

Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com

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