How do You use Your Email?

April 28, 2015

Email is still a relatively new concept in the grander scheme of technology, having only been around since the 1990s.  As with any human activity, people want to learn more about the trends and habits people have with email.  Popular Science has an article called “Here’s What Scientists Learned In The Largest Systematic Study Of Email Habits” with a self-explanatory title.  Even though email has been around for over twenty years, no one is quite sure how people use it.

So someone decided to study email usage:

“…researchers from Yahoo Labs looked at emails of two million participants who sent more than 16 billion messages over the course of several months–by far the largest email study ever conducted. They tracked the identities of the senders and the recipients, the subject lines, when the emails were sent, the lengths of the emails, and the number of attachments. They also looked at the ages of the participants and the devices from which the emails were sent or checked.”

The results were said to be so predictable that an algorithm could have predicted them. Usage has a strong correlation to age groups and gender. The young write short, quick responses, while men are also brief in their emails.  People also responded more quickly during work hours and the more emails they receive the less likely they are to write a reply.  People might already be familiar with these trends, but the data is brand new to data scientists.  The article predicts that developers will take the data and design better email platforms.

How about creating an email platform that merges a to-do list with emails, so people don’t form their schedules and tasks from the inbox.

Whitney Grace, April 28, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

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