Coveo Announces Growth, Success, and an Internal Promotion
June 8, 2015
The article titled Coveo Announces Another Sequential Best Quarter as Its Intelligent Search Apps Upskill Thousands of People on Digital Journal points to increased market demand for its apps. Coveo’s mission is to aid businesses in improving people’s knowledge and ability with Search. Coveo for Salesforce offers customers a hub to resolve the issues that would typically require a customer service rep. The article explains,
“Coveo for Salesforce saw rapid adoption, particularly within the high tech and financial services industries, where mid-size to Fortune 500 organizations selected Coveo to scale customer service operations. Coveo for Salesforce – Communities Edition helps customers solve their own cases by proactively offering case-resolving knowledge suggestions and Coveo for Salesforce – Service Cloud Edition helps agents upskill as they engage customers by injecting case-resolving content and experts into the Salesforce UI as they work.”
The article also discusses the promotion of Mike Raley, currently senior director of demand generation, to VP of marketing. That makes him accountable for the company’s international marketing. The article seems like good news, what with the reported “record levels of bookings growth,” but it offers no actual revenues or information about the $30 million in venture funding the company has amassed.
Chelsea Kerwin, June 8, 2014
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
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