Is SharePoint A Knowledge Management Tool
July 9, 2015
One of the biggest questions information experts are asked a lot is, “is SharePoint a knowledge management tool?” The answer, according to Lucidea, is: it depends. The answer is vague, but a blog post on Lucidea’s Web site explains why: “But Isn’t SharePoint A KM Application?”
SharePoint’s usefulness is explained in this one quote:
“SharePoint is a very powerful and flexible platform for building all sorts of applications. Many organizations have adopted SharePoint because of its promise to displace all sorts of big and little applications. With SharePoint, IT can learn one framework and build out applications on an as-needed basis, rather than buying and then maintaining 1001 different applications, all with various system requirements, etc. But the key thing is that you need someone to build out the SharePoint platform and actually turn it into a useful application.”
The post cannot stress enough the importance of customizing SharePoint to make it function as a knowledge management tool. If that was not enough, in order to keep SharePoint working well it needs to continuously be developed.
Lucidea does explain that SharePoint is not a good knowledge management application if you expect it to be implemented in a short time frame, focuses on a single problem, the users improve the system, and can meet immediate knowledge management needs.
The biggest thing to understand is that knowledge management is a process. There are applications that can take control of immediate knowledge management needs, but for long term the actual terms “knowledge” and “management” need to be defined to get what actually needs to be controlled.
Whitney Grace, July 9, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
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