Improving Information for Everyone

August 14, 2016

I love it when Facebook and Google take steps to improve information quality for everyone.

I noted “Facebook’s News Feed to Show Fewer Clickbait Headlines.” I thought the Facebook news feed was 100 percent beef. I learned:

The company receives thousands of complaints a day about clickbait, headlines that intentionally withhold information or mislead users to get people to click on them…

Thousands. I am impressed. Facebook is going to do some filtering to help its many happy users avoid clickbait, a concept which puzzles me. I noted:

Facebook created a system that identifies and classifies such headlines. It can then determine which pages or web domains post large amounts of clickbait and rank them lower in News Feed. Facebook routinely updates its algorithm for News Feed, the place most people see postings on the site, to show users what they are most interested in and encourage them to spend even more time on the site.

Clustering methods are readily available. I ask myself, “Why did Facebook provide streams of clickbait in the first place?”

On a related note, the Google released exclusive information to Time Warner, which once owned AOL and now owns a chunk of Hula. Google’s wizards have identified bad bits, which it calls “unwanted software.” The Googlers converted the phrase into UwS and then into the snappy term “ooze.”

Fortune informed me:

people bump into 60 million browser warnings for download attempts of unwanted software at unsafe Web pages every week.

Quite a surprise I assume. Google will definitely talk about “a really big problem.” Alas, Fortune was not able to provide information about what Mother Google will do to protect its users. Obviously the “real” journalists at Fortune did not find the question, “What are you going to do about this?” germane.

It is reassuring to know that Facebook and Google are improving the quality of the information each provides. Analytics and user feedback are important.

Stephen E Arnold, August 13, 2016

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