Facebook Still Having Trouble with Trending Topics
October 28, 2016
Despite taking action to fix its problems with Trending Topics, Facebook is still receiving criticism on the issue. A post at Slashdot tells us, “The Washington Post Tracked Facebook’s Trending Topics for 3 Weeks, Found 5 Fake Stories and 3 Inaccurate Articles.” The Slashdot post by msmash cites a Washington Post article. (There’s a paywall if, like me, you’ve read your five free WP articles for this month.) The Post monitored Facebook’s Trending Topics for three weeks and found that issue far from resolved. Msmash quotes the report:
The Megyn Kelly incident was supposed to be an anomaly. An unfortunate one-off. A bit of (very public, embarrassing) bad luck. But in the six weeks since Facebook revamped its Trending system — and a hoax about the Fox News Channel star subsequently trended — the site has repeatedly promoted ‘news’ stories that are actually works of fiction. As part of a larger audit of Facebook’s Trending topics, the Intersect logged every news story that trended across four accounts during the workdays from Aug. 31 to Sept. 22. During that time, we uncovered five trending stories that were indisputably fake and three that were profoundly inaccurate. On top of that, we found that news releases, blog posts from sites such as Medium and links to online stores such as iTunes regularly trended. Facebook declined to comment about Trending on the record.
It is worth noting that the team may not have caught every fake story, since it only checked in with Trending Topics once every hour. Quite the quandary. We wonder—would a tool like Google’s new fact-checking feature help? And, if so, will Facebook admit its rival is on to something?