Google and China: A New Management Approach to Silicon Valley Pragmatism
August 3, 2018
I read “While Pragmatist Pichai Ploughs into China, Google Workers Fume over Concession to Censorship.” The main point of the write up for me is that Google has a management challenge on its hands. I learned:
Co-founders Larry Page and Sergey Brin built Google to “organize the world’s information and make it universally available”. They viewed China as a threat to the company’s stance as a defender of the open web. Pichai, in contrast, sees China as a hotbed of engineering talent and an appealing market.
The only problem is that I think that the omission of money is a modest flaw in the logic of the quoted passage.
I noted this statement:
People trust Google to share true information and the Chinese search app is a betrayal of that, the employee said. The Google workers asked not to be identified because they are not permitted to discuss internal matters.
I assume the nifty buzzword “pragmatism” (possibly a metaphor for “governance”) embraces this disconnect between what one or more Googlers perceive, and what the GOOG actually does to deliver “relevant” results.
I highlighted:
Dragonfly [the code name for the new China specific search app] was a popular topic on Memegen, an internal online photo messaging board and cultural barometer at the company. One meme cited a popular Google slogan – “Put the user first” – with an asterisk attached: “Chinese users excluded, because we do not agree with your government.” A second post questioned the merits of American staff deciding global policies. Westerners debating Google entering China “feels somehow like men debating regulating women’s bodies,” it read.
Yep, relevant results. Pragmatic results too.
Stephen E Arnold, August 3, 2018
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