IBM Watson Workspace

August 6, 2018

I read “What Is Watson Workspace?” I have been assuming that WW is a roll up of:

  • IBM Lotus Connections
  • IBM Lotus Domino
  • IBM Lotus Mashups
  • IBM Lotus Notes
  • IBM Lotus Quickr
  • IBM Lotus Sametime

image

The write up explains how wrong I am (yet again. Such a surprise for a person who resides in rural Kentucky). The write up states:

IBM Watson Workspace offers a “smart” destination for employees to collaborate on projects, share ideas, and post questions, all built from the ground up to take advantage of Watson’s cognitive computing abilities.

Yeah, but I thought the Lotus products provided these services.

How silly of me?

The different is that WW includes cognitive APIs. Sounds outstanding. I can:

  • Draw insights from conversations
  • Turn conversations into actions
  • Access video conferencing
  • Customize Watson Workspace.

When I was doing a little low level work for one of the US government agencies (maybe it was the White House?) I recall sitting in a briefing and these functions were explained. A short time thereafter I had the thankless job of reviewing a minor contract to answer an almost irrelevant question. Guess what? The “workspace” did not contain the email nor the attachments I sought. The system, it was explained to me by someone from IBM in Gaithersburg, was that it was not the fault of the IBM system.

I understood perfectly.

My recollection of the manual work I had an opportunity to perform is still fresh in my mind if the particulars of the IBM system problem someone else created has dissipated.

I assume that cognitive APIs will make this type of error improbable. The downside is that some billable hours may not be required.

The write up identifies some WW competitors; for example, RingCentral Glip, Avaya Equinox, and ALE Rainbow. I wonder if Slack or Microsoft offer options as well. Maybe WhatsApp or Telegram in a pinch. Oh, probably not.

WW is the Lotus eater or digital lotusphagi.

Stephen E Arnold, August 6, 2018

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