Amazon: Employee Surveillance and the Bezos Bulldozer with DeepLens, Ring, and Alexa Upgrades
September 4, 2020
Editor’s Note: This link to Eyes Everywhere: Amazon’s Surveillance Infrastructure and Revitalizing Worker Power may go bad; that is, happy 404 to you. There’s not much DarkCyber can do. Just a heads up, gentle reader.
The information in a report by Open Markets called Amazon’s Surveillance Infrastructure and Revitalizing Worker Power may be difficult to verify and comprehend. People think of Amazon in terms of boxes with smiley faces and quick deliveries of dog food and Lightning cables.
Happy Amazon boxes.
The 34 page document paints a picture of sad Amazon boxes.
The main point is that the Bezos bulldozer drives over employees, not just local, regional, and national retail outlets:
A fundamental aspect of its power is the corporation’s ability to surveil every aspect of its workers’ behavior and use the surveillance to create a harsh and dehumanizing working environment that produces a constant state of fear, as well as physical and mental anguish. The corporation’s extensive and pervasive surveillance practices deter workers from collectively organizing and harm their physical and mental health. Amazon’s vast surveillance infrastructure constantly makes workers aware that every single movement they make is tracked and scrutinized. When workers make the slightest mistake, Amazon can use its surveillance infrastructure to terminate them.
Several observations:
- Amazon is doing what Amazon does. Just like beavers doing what beavers do. Changing behavior is not easy. Evidence: Ask the parents of a child addicted to opioids.
- Stakeholders are happy. Think of the the song with the line “money, money, money.”
- Amazon has the cash, clout, and commitment to pay for lobbying the US government. So far the President of the United States has been able to catch Amazon’s attention with a JEDI sword strike, but that’s not slowed down Darth Jeff.
Net net: After 20 plus years of zero meaningful regulation, the activities of the Bezos bulldozer should be viewed as a force (like “May the force be with you.”) DarkCyber wants to point out that Amazon is also in the policeware business. The write up may be viewed as validation of Amazon’s investments in this market sector.
Stephen E Arnold, September 4, 2020
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